Is Canva down? › Outage history › Jan 28, 2026
Canva partial outage on Jan 28, 2026: what happened
On Jan 28, 2026, the Canva status page reported "Download issues for designs with uploaded images". About 2 hours 3 min: from Jan 28, 2026, 22:18 UTC to Jan 29, 2026, 00:21 UTC, by the official start and resolution times.
Canva right now
At our last refresh (Oct 22, 2026, 12:35 UTC) Canva was up: All Systems Operational.
- Started
- Jan 28, 2026, 22:18 UTC
- Resolved
- Jan 29, 2026, 00:21 UTC
- Duration
- 2 hours 3 min
- Official impact
- Major
- Affected
- Downloading designs
- Source
- Download issues for designs with uploaded images on the Canva status page
The Canva status page rated the impact "Major": a partial outage. Some parts or some users were affected; it was not a complete outage.
What caused the Canva partial outage?
The Canva status page has not published a cause. When it identified the problem at 22:18 UTC on Jan 28, 2026, it said: "Some users may experience download issues with designs that include uploaded photos or image files."
When was it fixed?
The Canva status page marked it resolved at Jan 29, 2026, 00:21 UTC, 2 hours 3 min after it started. Its resolution note: "Thank you for your patience and understanding. As a workaround, you can try the following steps: - Remove the affected image from your design - Re-add the image to the design - Re-apply any photo edits - Try downloading again"
Timeline of official updates
Every update the Canva status page posted, oldest first. Times are UTC.
Jan 28, 2026, 22:18 UTC identified
Some users may experience download issues with designs that include uploaded photos or image files.
Jan 29, 2026, 00:21 UTC resolved
Thank you for your patience and understanding. As a workaround, you can try the following steps: - Remove the affected image from your design - Re-add the image to the design - Re-apply any photo edits - Try downloading again
Canva partial outage questions
What caused the Canva partial outage on Jan 28, 2026?
The Canva status page has not published a cause. When it identified the problem (Jan 28, 2026, 22:18 UTC) it said: "Some users may experience download issues with designs that include uploaded photos or image files."
When was the Canva partial outage on Jan 28, 2026 fixed?
The Canva status page marked it resolved at Jan 29, 2026, 00:21 UTC, 2 hours 3 min after it started. Its resolution note: "Thank you for your patience and understanding. As a workaround, you can try the following steps: - Remove the affected image from your design - Re-add the image to the design - Re-apply any photo edits - Try downloading again"
How long did the Canva partial outage last?
About 2 hours 3 min: from Jan 28, 2026, 22:18 UTC to Jan 29, 2026, 00:21 UTC, by the official start and resolution times.
Was Canva completely down?
No. The Canva status page rated the impact "Major": a partial outage. Some parts or some users were affected; it was not a complete outage. The affected parts listed were: Downloading designs.
Which parts of Canva were affected?
The Canva status page listed: Downloading designs.
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Quotes are the Canva status page's own words, from the official incident. Is It Up or Down is independent and not affiliated with Canva. Times are UTC.