Is Canva down? › Outage history › Jan 28, 2026
Canva partial outage on Jan 28, 2026: what happened
On Jan 28, 2026, the Canva status page reported "Canva apps appears to be in black/grey background". About 3 hours 26 min: from Jan 28, 2026, 18:23 UTC to Jan 28, 2026, 21:49 UTC, by the official start and resolution times.
Canva right now
At our last refresh (Oct 22, 2026, 12:35 UTC) Canva was up: All Systems Operational.
- Started
- Jan 28, 2026, 18:23 UTC
- Resolved
- Jan 28, 2026, 21:49 UTC
- Duration
- 3 hours 26 min
- Official impact
- Major
- Source
- Canva apps appears to be in black/grey background on the Canva status page
The Canva status page rated the impact "Major": a partial outage. Some parts or some users were affected; it was not a complete outage.
What caused the Canva partial outage?
The Canva status page has not published a cause. Its updates describe the symptoms only.
When was it fixed?
The Canva status page marked it resolved at Jan 28, 2026, 21:49 UTC, 3 hours 26 min after it started. A fix was in place and being monitored from Jan 28, 2026, 18:23 UTC. Its resolution note: "This incident is now resolved. Thank you for your patience and understanding."
Timeline of official updates
Every update the Canva status page posted, oldest first. Times are UTC.
Jan 28, 2026, 18:23 UTC monitoring
Some Canva apps appear in black or grey, making the elements underneath difficult to see. As a workaround, we suggest changing your Canva theme from Light to Dark under the Accessibility: https://www.canva.com/settings/accessibility
Jan 28, 2026, 21:49 UTC resolved
This incident is now resolved. Thank you for your patience and understanding.
Canva partial outage questions
What caused the Canva partial outage on Jan 28, 2026?
The Canva status page has not published a cause.
When was the Canva partial outage on Jan 28, 2026 fixed?
The Canva status page marked it resolved at Jan 28, 2026, 21:49 UTC, 3 hours 26 min after it started. A fix was in place and being monitored from Jan 28, 2026, 18:23 UTC. Its resolution note: "This incident is now resolved. Thank you for your patience and understanding."
How long did the Canva partial outage last?
About 3 hours 26 min: from Jan 28, 2026, 18:23 UTC to Jan 28, 2026, 21:49 UTC, by the official start and resolution times.
Was Canva completely down?
No. The Canva status page rated the impact "Major": a partial outage. Some parts or some users were affected; it was not a complete outage.
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Full Canva outage history and biggest outages → · Recent outages across all services →
Quotes are the Canva status page's own words, from the official incident. Is It Up or Down is independent and not affiliated with Canva. Times are UTC.