Is Canva down? › Outage history › Dec 17, 2025
Canva outage on Dec 17, 2025: what happened
On Dec 17, 2025, the Canva status page reported "Some users may experience an error upon accessing their Canva designs.". About 3 hours 24 min: from Dec 17, 2025, 22:25 UTC to Dec 18, 2025, 01:50 UTC, by the official start and resolution times.
Canva right now
At our last refresh (Oct 22, 2026, 12:35 UTC) Canva was up: All Systems Operational.
- Started
- Dec 17, 2025, 22:25 UTC
- Resolved
- Dec 18, 2025, 01:50 UTC
- Duration
- 3 hours 24 min
- Official impact
- Critical
- Source
- Some users may experience an error upon accessing their Canva designs. on the Canva status page
The Canva status page rated it "Critical", its highest impact level: an outage of the affected parts, not only slowness.
What caused the Canva outage?
The Canva status page has not published a cause. Its updates describe the symptoms only.
When was it fixed?
The Canva status page marked it resolved at Dec 18, 2025, 01:50 UTC, 3 hours 24 min after it started. A fix was in place and being monitored from Dec 17, 2025, 23:28 UTC. Its resolution note: "This incident is now resolved. Thank you for your patience and understanding."
Timeline of official updates
Every update the Canva status page posted, oldest first. Times are UTC.
Dec 17, 2025, 22:25 UTC investigating
We are currently investigating the issue and will keep you updated.
Dec 17, 2025, 22:33 UTC investigating
We are currently investigating the issue and will keep you updated.
Dec 17, 2025, 23:28 UTC monitoring
We have put a fix in place and Canva has recovered. We are continuously monitoring the issue.
Dec 18, 2025, 01:50 UTC resolved
This incident is now resolved. Thank you for your patience and understanding.
Canva outage questions
What caused the Canva outage on Dec 17, 2025?
The Canva status page has not published a cause.
When was the Canva outage on Dec 17, 2025 fixed?
The Canva status page marked it resolved at Dec 18, 2025, 01:50 UTC, 3 hours 24 min after it started. A fix was in place and being monitored from Dec 17, 2025, 23:28 UTC. Its resolution note: "This incident is now resolved. Thank you for your patience and understanding."
How long did the Canva outage last?
About 3 hours 24 min: from Dec 17, 2025, 22:25 UTC to Dec 18, 2025, 01:50 UTC, by the official start and resolution times.
Was Canva completely down?
The Canva status page rated it "Critical", its highest impact level: an outage of the affected parts, not only slowness.
Other recent Canva incidents
- Some users may have issues using Canva Oct 8, 2026, 16:42 UTC, 38 minutes
- Some users may have issues with payments in Canva Jul 31, 2026, 18:55 UTC, 1 hour 4 min
- Some users may have issues using Canva Jul 13, 2026, 22:57 UTC, 20 minutes
- Some users may have issues downloading video designs Jul 12, 2026, 08:38 UTC, 8 hours 51 min
- Users may have issue with Signup/Login via Microsoft Jul 9, 2026, 17:55 UTC, 6 hours 39 min
- Some users may have issues using Canva Jul 9, 2026, 12:50 UTC, 1 hour 13 min
Full Canva outage history and biggest outages → · Recent outages across all services →
Quotes are the Canva status page's own words, from the official incident. Is It Up or Down is independent and not affiliated with Canva. Times are UTC.