Is Canva down? › Outage history › Nov 18, 2025

Canva partial outage on Nov 18, 2025: what happened

On Nov 18, 2025, the Canva status page reported "Users are experiencing issues loading Canva". About 2 hours 52 min: from Nov 18, 2025, 12:04 UTC to Nov 18, 2025, 14:56 UTC, by the official start and resolution times.

Started

Nov 18, 2025, 12:04 UTC

Resolved

Nov 18, 2025, 14:56 UTC

Duration

2 hours 52 min

Official impact

Major

Affected

Downloading designs, Android app, Administration and settings, Publishing websites, Canva AI Connector, Editing designs, iOS app, Apps, Billing and subscriptions, Scheduling posts, iPad app, Help and support, Apps SDK, Importing designs, Home page, macOS app, Blackboard, Login and signup, Saving designs, Windows app, Canvas, Media uploads, Sharing designs, Connect API, Viewing designs, Print and delivery, D2L, Google Classroom, Moodle, MS Teams, Remind, Schoology, Mobile Applications - iPad app, Mobile Applications - iOS app, Mobile Applications - Android app, Projects page, Templates page, Help/support, Desktop Applications - macOS app, Desktop Applications - Windows app, LMS Integrations - Blackboard, LMS Integrations - Canvas, LMS Integrations - D2L, LMS Integrations - Google Classroom, LMS Integrations - Moodle, LMS Integrations - MS Teams, LMS Integrations - Remind, LMS Integrations - Schoology, Document import

Source

Users are experiencing issues loading Canva on the Canva status page

The Canva status page rated the impact "Major": a partial outage. Some parts or some users were affected; it was not a complete outage.

What caused the Canva partial outage?

The Canva status page has not published a cause. When it identified the problem at 12:04 UTC on Nov 18, 2025, it said: "Users may be unable to load Canva."

When was it fixed?

The Canva status page marked it resolved at Nov 18, 2025, 14:56 UTC, 2 hours 52 min after it started. A fix was in place and being monitored from Nov 18, 2025, 14:06 UTC. Its resolution note: "This incident is now resolved. Thank you for your patience and understanding."

Timeline of official updates

Every update the Canva status page posted, oldest first. Times are UTC.

1. Nov 18, 2025, 12:04 UTC identified

   Users may be unable to load Canva.

2. Nov 18, 2025, 12:22 UTC identified

   We are continuing to work on a fix for this issue.

3. Nov 18, 2025, 12:30 UTC identified

   Our CDN provider Cloudflare is having issues resulting in Canva being unable to load for some users. Please refer to https://www.cloudflarestatus.com/

4. Nov 18, 2025, 13:39 UTC identified

   We are working with Cloudflare to fix the issue.

5. Nov 18, 2025, 14:06 UTC monitoring

   We've implemented a fix and monitoring results.

6. Nov 18, 2025, 14:48 UTC monitoring

   We've implemented a fix and monitoring results.

7. Nov 18, 2025, 14:56 UTC resolved

   This incident is now resolved. Thank you for your patience and understanding.

Canva partial outage questions

Other recent Canva incidents

• Some users may have issues using Canva Oct 8, 2026, 16:42 UTC, 38 minutes
• Some users may have issues with payments in Canva Jul 31, 2026, 18:55 UTC, 1 hour 4 min
• Some users may have issues using Canva Jul 13, 2026, 22:57 UTC, 20 minutes
• Some users may have issues downloading video designs Jul 12, 2026, 08:38 UTC, 8 hours 51 min
• Users may have issue with Signup/Login via Microsoft Jul 9, 2026, 17:55 UTC, 6 hours 39 min
• Some users may have issues using Canva Jul 9, 2026, 12:50 UTC, 1 hour 13 min

Full Canva outage history and biggest outages → · Recent outages across all services →

Quotes are the Canva status page's own words, from the official incident. Is It Up or Down is independent and not affiliated with Canva. Times are UTC.