Is Vapi down? › Outage history › Aug 19, 2026
Vapi partial outage on Aug 19, 2026: what happened
On Aug 19, 2026, the Vapi status page reported "Increased rate of call failures". About 23 hours 4 min: from Aug 19, 2026, 18:16 UTC to Aug 20, 2026, 17:20 UTC, by the official start and resolution times.
Vapi right now
At our last refresh (Oct 22, 2026, 12:35 UTC) Vapi was up: All systems operational.
- Started
- Aug 19, 2026, 18:16 UTC
- Resolved
- Aug 20, 2026, 17:20 UTC
- Duration
- 23 hours 4 min
- Official impact
- Downtime
- Affected
- Vapi API, Vapi API [Weekly], Vapi SIP, Vapi Dashboard, SIP Outbound
- Source
- Increased rate of call failures on the Vapi status page
The Vapi status page rated the impact "Downtime": a partial outage. Some parts or some users were affected; it was not a complete outage.
What caused the Vapi partial outage?
The Vapi status page has not published a cause. Its updates describe the symptoms only.
When was it fixed?
The Vapi status page marked it resolved at Aug 20, 2026, 17:20 UTC, 23 hours 4 min after it started. Its resolution note: "Incident Report available at https://drive.google.com/file/d/1ORxSZb8NYgVlmPoqnUEdTmlIua3NSl_k/view"
Timeline of official updates
Every update the Vapi status page posted, oldest first. Times are UTC.
Aug 19, 2026, 18:16 UTC downtime
We're seeing an increased rate of call failures and the team is actively investigating
Aug 19, 2026, 18:36 UTC downtime
We are confirming that calls are not connecting in the US. Our team is still investigating. Next update in 30 min or sooner.
Aug 19, 2026, 19:01 UTC downtime
Calls are still failing to connect. Our team has a working hypothesis and we will post as soon as we can confirm the root cause. Next update will be in 30 min or earlier.
Aug 19, 2026, 19:26 UTC degraded
We have rolled out a mitigation measure and are seeing improvements in call success rate.
Aug 19, 2026, 19:55 UTC degraded
Some customers are reporting concurrency limits issues. We are resetting all limits to zero for all subscriptions. This change will propagate over the next few minutes.
Aug 19, 2026, 20:02 UTC degraded
We are seeing recovery on all affected services and have moved to monitoring status.
Aug 19, 2026, 20:19 UTC resolved
The incident is resolved.
Aug 20, 2026, 17:20 UTC resolved
Incident Report available at https://drive.google.com/file/d/1ORxSZb8NYgVlmPoqnUEdTmlIua3NSl_k/view
Vapi partial outage questions
What caused the Vapi partial outage on Aug 19, 2026?
The Vapi status page has not published a cause.
When was the Vapi partial outage on Aug 19, 2026 fixed?
The Vapi status page marked it resolved at Aug 20, 2026, 17:20 UTC, 23 hours 4 min after it started. Its resolution note: "Incident Report available at https://drive.google.com/file/d/1ORxSZb8NYgVlmPoqnUEdTmlIua3NSl_k/view"
How long did the Vapi partial outage last?
About 23 hours 4 min: from Aug 19, 2026, 18:16 UTC to Aug 20, 2026, 17:20 UTC, by the official start and resolution times.
Was Vapi completely down?
No. The Vapi status page rated the impact "Downtime": a partial outage. Some parts or some users were affected; it was not a complete outage. The affected parts listed were: Vapi API, Vapi API [Weekly], Vapi SIP, Vapi Dashboard, SIP Outbound.
Which parts of Vapi were affected?
The Vapi status page listed: Vapi API, Vapi API [Weekly], Vapi SIP, Vapi Dashboard, SIP Outbound.
Other recent Vapi incidents
- Dashboard is unavailable Oct 16, 2026, 14:12 UTC, 49 minutes
- docs.vapi.ai is unavailable Oct 12, 2026, 17:54 UTC, 9 minutes
- Degraded performance: SIP BYO trunk creation Oct 8, 2026, 18:27 UTC, 20 hours 20 min
- SIP Server downtime Oct 6, 2026, 21:04 UTC, 3 hours 5 min
- outbound SIP calls are failing Oct 2, 2026, 12:12 UTC, 21 minutes
- New Vapi Phone Number creation degraded Sep 29, 2026, 17:16 UTC, 22 hours 45 min
Full Vapi outage history and biggest outages → · Recent outages across all services →
Quotes are the Vapi status page's own words, from the official incident. Is It Up or Down is independent and not affiliated with Vapi. Times are UTC.