Is Otter.ai down? › Outage history › Mar 24, 2026
Otter.ai partial outage on Mar 24, 2026: what happened
On Mar 24, 2026, the Otter.ai status page reported "Manual ad hoc recording not working for non-workspace users". About 8 hours 40 min: from Mar 24, 2026, 19:49 UTC to Mar 25, 2026, 04:30 UTC, by the official start and resolution times.
Otter.ai right now
At our last refresh (Oct 22, 2026, 12:35 UTC) Otter.ai was up: All Systems Operational.
- Started
- Mar 24, 2026, 19:49 UTC
- Resolved
- Mar 25, 2026, 04:30 UTC
- Duration
- 8 hours 40 min
- Official impact
- Major
- Source
- Manual ad hoc recording not working for non-workspace users on the Otter.ai status page
The Otter.ai status page rated the impact "Major": a partial outage. Some parts or some users were affected; it was not a complete outage.
What caused the Otter.ai partial outage?
The Otter.ai status page has not published a cause. When it identified the problem at 21:16 UTC on Mar 24, 2026, it said: "Our team has identified the root cause and is working to fix the issue."
When was it fixed?
The Otter.ai status page marked it resolved at Mar 25, 2026, 04:30 UTC, 8 hours 40 min after it started. Its resolution note: "Otter systems have been fully restored."
Timeline of official updates
Every update the Otter.ai status page posted, oldest first. Times are UTC.
Mar 24, 2026, 19:49 UTC investigating
Users not in a workspace (such as mobile users) may be currently experiencing an issue starting a manual recording. Our team is aware of the issue and is working on a solution as soon as possible. In the meantime, we recommend recording the audio separately and [importing it into Otter later](https://help.otter.ai/hc/en-us/articles/360047733574-Import-an-audio-or-video-file), or if it's an online meeting, [add Notetaker to record the conversation](https://help.otter.ai/hc/en-us/articles/13676219922711-Manually-add-Otter-Notetaker-to-a-meeting).
Mar 24, 2026, 21:16 UTC identified
Our team has identified the root cause and is working to fix the issue.
Mar 25, 2026, 04:30 UTC resolved
Otter systems have been fully restored.
Otter.ai partial outage questions
What caused the Otter.ai partial outage on Mar 24, 2026?
The Otter.ai status page has not published a cause. When it identified the problem (Mar 24, 2026, 21:16 UTC) it said: "Our team has identified the root cause and is working to fix the issue."
When was the Otter.ai partial outage on Mar 24, 2026 fixed?
The Otter.ai status page marked it resolved at Mar 25, 2026, 04:30 UTC, 8 hours 40 min after it started. Its resolution note: "Otter systems have been fully restored."
How long did the Otter.ai partial outage last?
About 8 hours 40 min: from Mar 24, 2026, 19:49 UTC to Mar 25, 2026, 04:30 UTC, by the official start and resolution times.
Was Otter.ai completely down?
No. The Otter.ai status page rated the impact "Major": a partial outage. Some parts or some users were affected; it was not a complete outage.
Other recent Otter.ai incidents
- Sitewide outage Sep 15, 2026, 00:06 UTC, duration not stated
- Issues joining Microsoft Teams meetings Sep 7, 2026, 22:51 UTC, 18 hours 4 min
- Email Delivery Outage Aug 28, 2026, 19:09 UTC, 1 hour 8 min
- Delayed Summary and Speaker tagging Aug 27, 2026, 19:01 UTC, 2 hours 23 min
- Delay in speech outline and summary generation Jun 4, 2026, 17:31 UTC, 13 hours 21 min
- Notetaker is experiencing issues joining Google Meet meetings Jun 2, 2026, 17:13 UTC, 24 hours 4 min
Full Otter.ai outage history and biggest outages → · Recent outages across all services →
Quotes are the Otter.ai status page's own words, from the official incident. Is It Up or Down is independent and not affiliated with Otter.ai. Times are UTC.