Is Otter.ai down? › Outage history › Jan 20, 2026
Otter.ai outage on Jan 20, 2026: what happened
On Jan 20, 2026, the Otter.ai status page reported "Sitewide outage". About 1 hour 14 min: from Jan 20, 2026, 17:16 UTC to Jan 20, 2026, 18:30 UTC, by the official start and resolution times.
Otter.ai right now
At our last refresh (Oct 22, 2026, 12:35 UTC) Otter.ai was up: All Systems Operational.
- Started
- Jan 20, 2026, 17:16 UTC
- Resolved
- Jan 20, 2026, 18:30 UTC
- Duration
- 1 hour 14 min
- Official impact
- Critical
- Source
- Sitewide outage on the Otter.ai status page
The Otter.ai status page rated it "Critical", its highest impact level: an outage of the affected parts, not only slowness.
What caused the Otter.ai outage?
The Otter.ai status page has not published a cause. When it identified the problem at 18:04 UTC on Jan 20, 2026, it said: "Our team has identified the issue and is working to fully restore services. Users should now be able to log in and use Otter but may experience some slowness."
When was it fixed?
The Otter.ai status page marked it resolved at Jan 20, 2026, 18:30 UTC, 1 hour 14 min after it started. A fix was in place and being monitored from Jan 20, 2026, 17:26 UTC. Its resolution note: "Otter systems have been fully restored."
Timeline of official updates
Every update the Otter.ai status page posted, oldest first. Times are UTC.
Jan 20, 2026, 17:16 UTC investigating
We are currently experiencing an outage with Otter services. Our team is aware and working on a solution as soon as possible.
Jan 20, 2026, 17:26 UTC monitoring
Our engineering team has identified the issue. We have resumed operations but will continue to monitor the situation.
Jan 20, 2026, 18:04 UTC identified
Our team has identified the issue and is working to fully restore services. Users should now be able to log in and use Otter but may experience some slowness.
Jan 20, 2026, 18:14 UTC monitoring
Our engineering team has identified the issue. We have resumed operations but will continue to monitor the situation.
Jan 20, 2026, 18:30 UTC resolved
Otter systems have been fully restored.
Otter.ai outage questions
What caused the Otter.ai outage on Jan 20, 2026?
The Otter.ai status page has not published a cause. When it identified the problem (Jan 20, 2026, 18:04 UTC) it said: "Our team has identified the issue and is working to fully restore services. Users should now be able to log in and use Otter but may experience some slowness."
When was the Otter.ai outage on Jan 20, 2026 fixed?
The Otter.ai status page marked it resolved at Jan 20, 2026, 18:30 UTC, 1 hour 14 min after it started. A fix was in place and being monitored from Jan 20, 2026, 17:26 UTC. Its resolution note: "Otter systems have been fully restored."
How long did the Otter.ai outage last?
About 1 hour 14 min: from Jan 20, 2026, 17:16 UTC to Jan 20, 2026, 18:30 UTC, by the official start and resolution times.
Was Otter.ai completely down?
The Otter.ai status page rated it "Critical", its highest impact level: an outage of the affected parts, not only slowness.
Other recent Otter.ai incidents
- Sitewide outage Sep 15, 2026, 00:06 UTC, duration not stated
- Issues joining Microsoft Teams meetings Sep 7, 2026, 22:51 UTC, 18 hours 4 min
- Email Delivery Outage Aug 28, 2026, 19:09 UTC, 1 hour 8 min
- Delayed Summary and Speaker tagging Aug 27, 2026, 19:01 UTC, 2 hours 23 min
- Delay in speech outline and summary generation Jun 4, 2026, 17:31 UTC, 13 hours 21 min
- Notetaker is experiencing issues joining Google Meet meetings Jun 2, 2026, 17:13 UTC, 24 hours 4 min
Full Otter.ai outage history and biggest outages → · Recent outages across all services →
Quotes are the Otter.ai status page's own words, from the official incident. Is It Up or Down is independent and not affiliated with Otter.ai. Times are UTC.