Is Netlify down? › Outage history › May 25, 2026
Netlify partial outage on May 25, 2026: what happened
On May 25, 2026, the Netlify status page reported "Support Communication Delivery Issues". About 2 hours 1 min: from May 25, 2026, 15:31 UTC to May 25, 2026, 17:32 UTC, by the official start and resolution times.
Netlify right now
At our last refresh (Oct 22, 2026, 12:35 UTC) Netlify was up: All Systems Operational.
- Started
- May 25, 2026, 15:31 UTC
- Resolved
- May 25, 2026, 17:32 UTC
- Duration
- 2 hours 1 min
- Official impact
- Major
- Affected
- Netlify Helpdesk
- Source
- Support Communication Delivery Issues on the Netlify status page
The Netlify status page rated the impact "Major": a partial outage. Some parts or some users were affected; it was not a complete outage.
What caused the Netlify partial outage?
The Netlify status page has not published a cause. When it identified the problem at 15:31 UTC on May 25, 2026, it said: "We are currently investigating an issue affecting outbound email delivery for some Netlify services, including support-related communications. Our team is working with our email provider to restore service as quickly as possible"
When was it fixed?
The Netlify status page marked it resolved at May 25, 2026, 17:32 UTC, 2 hours 1 min after it started. A fix was in place and being monitored from May 25, 2026, 15:53 UTC.
Timeline of official updates
Every update the Netlify status page posted, oldest first. Times are UTC.
May 25, 2026, 15:31 UTC identified
We are currently investigating an issue affecting outbound email delivery for some Netlify services, including support-related communications. Our team is working with our email provider to restore service as quickly as possible
May 25, 2026, 15:53 UTC monitoring
outbound email delivery has been restored and emails are now processing successfully. Some delays may continue while queued messages are delivered. We are continuing to monitor the recovery closely
May 25, 2026, 17:32 UTC resolved
This incident has been resolved.
Netlify partial outage questions
What caused the Netlify partial outage on May 25, 2026?
The Netlify status page has not published a cause. When it identified the problem (May 25, 2026, 15:31 UTC) it said: "We are currently investigating an issue affecting outbound email delivery for some Netlify services, including support-related communications. Our team is working with our email provider to restore service as quickly as possible"
When was the Netlify partial outage on May 25, 2026 fixed?
The Netlify status page marked it resolved at May 25, 2026, 17:32 UTC, 2 hours 1 min after it started. A fix was in place and being monitored from May 25, 2026, 15:53 UTC.
How long did the Netlify partial outage last?
About 2 hours 1 min: from May 25, 2026, 15:31 UTC to May 25, 2026, 17:32 UTC, by the official start and resolution times.
Was Netlify completely down?
No. The Netlify status page rated the impact "Major": a partial outage. Some parts or some users were affected; it was not a complete outage. The affected parts listed were: Netlify Helpdesk.
Which parts of Netlify were affected?
The Netlify status page listed: Netlify Helpdesk.
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- Elevated Edge Function Errors Oct 8, 2026, 14:34 UTC, duration not stated
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Full Netlify outage history and biggest outages → · Recent outages across all services →
Quotes are the Netlify status page's own words, from the official incident. Is It Up or Down is independent and not affiliated with Netlify. Times are UTC.