Is Gladia down? › Outage history › Jun 18, 2026

Gladia outage on Jun 18, 2026: what happened

On Jun 18, 2026, the Gladia status page reported "[Europe] Pre-Recorded is in a degraded state". About 3 hours 8 min: from Jun 18, 2026, 09:05 UTC to Jun 18, 2026, 12:13 UTC, by the official start and resolution times.

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At our last refresh (Oct 22, 2026, 12:35 UTC) Gladia was up: All Systems Operational.

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Started
Jun 18, 2026, 09:05 UTC
Resolved
Jun 18, 2026, 12:13 UTC
Duration
3 hours 8 min
Official impact
Critical
Source
[Europe] Pre-Recorded is in a degraded state on the Gladia status page

The Gladia status page rated it "Critical", its highest impact level: an outage of the affected parts, not only slowness.

What caused the Gladia outage?

The Gladia status page has not published a cause. Its updates describe the symptoms only.

When was it fixed?

The Gladia status page marked it resolved at Jun 18, 2026, 12:13 UTC, 3 hours 8 min after it started. A fix was in place and being monitored from Jun 18, 2026, 11:29 UTC. Its resolution note: "This incident is now resolved. Pre-recorded transcription in Europe is operating normally. Average end-to-end latency for new jobs in the EU pipeline is approximately 25 seconds, with queue wait under 10 seconds and transcription completing in about 20 seconds on average. These values are in line ..."

Timeline of official updates

Every update the Gladia status page posted, oldest first. Times are UTC.

  1. Jun 18, 2026, 09:05 UTC investigating

    Service is unhealthy

  2. Jun 18, 2026, 10:31 UTC investigating

    We are still investigating degraded performance on pre-recorded transcription in Europe. On our side, current average end-to-end latency for jobs in the EU pipeline is about 15 minutes. Most of that time is spent waiting in the processing queue (~10 minutes), with the actual transcription step taking around 2 minutes on average. We will keep the status page updated as the situation evolves. You can subscribe to alerts there if you have not already.

  3. Jun 18, 2026, 11:29 UTC monitoring

    We have applied mitigations and pre-recorded transcription performance in Europe is now back to normal levels for new jobs. Average end-to-end latency for new transcriptions in the EU pipeline is approximately 3 minutes, in line with our usual operating range. Queue wait is under 2 minutes, and transcription itself completes in under 30 seconds on average. Jobs submitted during the earlier slowdown are still being processed and will complete over the coming hours as the backlog clears. No action is required on your side for those requests. We continue to monitor the pipeline and will post a final update once all backlog has cleared and performance is confirmed stable.

  4. Jun 18, 2026, 12:13 UTC resolved

    This incident is now resolved. Pre-recorded transcription in Europe is operating normally. Average end-to-end latency for new jobs in the EU pipeline is approximately 25 seconds, with queue wait under 10 seconds and transcription completing in about 20 seconds on average. These values are in line with our usual operating range. Jobs submitted during the earlier slowdown have been processed. Service is fully restored. We apologize for the disruption. If you continue to experience issues, please contact us at [support@gladia.io](mailto:support@gladia.io).

Gladia outage questions

What caused the Gladia outage on Jun 18, 2026?

The Gladia status page has not published a cause.

When was the Gladia outage on Jun 18, 2026 fixed?

The Gladia status page marked it resolved at Jun 18, 2026, 12:13 UTC, 3 hours 8 min after it started. A fix was in place and being monitored from Jun 18, 2026, 11:29 UTC. Its resolution note: "This incident is now resolved. Pre-recorded transcription in Europe is operating normally. Average end-to-end latency for new jobs in the EU pipeline is approximately 25 seconds, with queue wait under 10 seconds and transcription completing in about 20 seconds on average. These values are in line ..."

How long did the Gladia outage last?

About 3 hours 8 min: from Jun 18, 2026, 09:05 UTC to Jun 18, 2026, 12:13 UTC, by the official start and resolution times.

Was Gladia completely down?

The Gladia status page rated it "Critical", its highest impact level: an outage of the affected parts, not only slowness.

Other recent Gladia incidents

Full Gladia outage history and biggest outages → · Recent outages across all services →

Quotes are the Gladia status page's own words, from the official incident. Is It Up or Down is independent and not affiliated with Gladia. Times are UTC.