Is Fathom down? › Outage history › Mar 9, 2026

Fathom partial outage on Mar 9, 2026: what happened

On Mar 9, 2026, the Fathom Video status page reported "Bots unable to join some meetings doing to Zoom API incident. Working with Zoom to identify the root cause". About 5 hours 10 min: from Mar 9, 2026, 16:51 UTC to Mar 9, 2026, 22:01 UTC, by the official start and resolution times.

Fathom right now

At our last refresh (Oct 22, 2026, 12:35 UTC) Fathom was up: All Systems Operational.

Is Fathom down right now? →
Started
Mar 9, 2026, 16:51 UTC
Resolved
Mar 9, 2026, 22:01 UTC
Duration
5 hours 10 min
Official impact
Major
Affected
In-Call Processing (Zoom), In-Call Processing - In-Call Processing (Zoom)

The Fathom Video status page rated the impact "Major": a partial outage. Some parts or some users were affected; it was not a complete outage.

What caused the Fathom partial outage?

The Fathom Video status page has not published a cause. Its updates describe the symptoms only.

When was it fixed?

The Fathom Video status page marked it resolved at Mar 9, 2026, 22:01 UTC, 5 hours 10 min after it started.

Timeline of official updates

Every update the Fathom Video status page posted, oldest first. Times are UTC.

  1. Mar 9, 2026, 16:51 UTC investigating

    We are currently investigating this issue.

  2. Mar 9, 2026, 22:01 UTC resolved

    This incident has been resolved.

Fathom partial outage questions

What caused the Fathom partial outage on Mar 9, 2026?

The Fathom Video status page has not published a cause.

When was the Fathom partial outage on Mar 9, 2026 fixed?

The Fathom Video status page marked it resolved at Mar 9, 2026, 22:01 UTC, 5 hours 10 min after it started.

How long did the Fathom partial outage last?

About 5 hours 10 min: from Mar 9, 2026, 16:51 UTC to Mar 9, 2026, 22:01 UTC, by the official start and resolution times.

Was Fathom completely down?

No. The Fathom Video status page rated the impact "Major": a partial outage. Some parts or some users were affected; it was not a complete outage. The affected parts listed were: In-Call Processing (Zoom), In-Call Processing - In-Call Processing (Zoom).

Which parts of Fathom were affected?

The Fathom Video status page listed: In-Call Processing (Zoom), In-Call Processing - In-Call Processing (Zoom).

Other recent Fathom incidents

Full Fathom outage history and biggest outages → · Recent outages across all services →

Quotes are the Fathom Video status page's own words, from the official incident. Is It Up or Down is independent and not affiliated with Fathom. Times are UTC.