Is Fathom down? › Outage history › Nov 18, 2025
Fathom partial outage on Nov 18, 2025: what happened
On Nov 18, 2025, the Fathom Video status page reported "Global Cloudflare Outage". About 3 hours 25 min: from Nov 18, 2025, 12:11 UTC to Nov 18, 2025, 15:35 UTC, by the official start and resolution times.
Fathom right now
At our last refresh (Oct 22, 2026, 12:35 UTC) Fathom was up: All Systems Operational.
- Started
- Nov 18, 2025, 12:11 UTC
- Resolved
- Nov 18, 2025, 15:35 UTC
- Duration
- 3 hours 25 min
- Official impact
- Major
- Affected
- In-Call Processing (Zoom), Google Calendar Sync, HubSpot, In-Call Processing (Microsoft Teams), Microsoft Calendar Sync, Salesforce, Website, In-Call Processing (Google Meet), Close, Post-Call Processing, Application Emails, In-Call Processing - In-Call Processing (Zoom), In-Call Processing - In-Call Processing (Microsoft Teams), In-Call Processing - In-Call Processing (Google Meet), Calendar Sync - Google Calendar Sync, Calendar Sync - Microsoft Calendar Sync, CRM Sync - HubSpot, CRM Sync - Salesforce, CRM Sync - Close
- Source
- Global Cloudflare Outage on the Fathom Video status page
The Fathom Video status page rated the impact "Major": a partial outage. Some parts or some users were affected; it was not a complete outage.
What caused the Fathom partial outage?
The Fathom Video status page has not published a cause. Its updates describe the symptoms only.
When was it fixed?
The Fathom Video status page marked it resolved at Nov 18, 2025, 15:35 UTC, 3 hours 25 min after it started. A fix was in place and being monitored from Nov 18, 2025, 14:50 UTC.
Timeline of official updates
Every update the Fathom Video status page posted, oldest first. Times are UTC.
Nov 18, 2025, 12:11 UTC investigating
Cloudflare is experiencing a global network outage that impacts Fathom: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7
Nov 18, 2025, 14:50 UTC monitoring
Cloudflare has implemented a fix and shifted their status to Monitoring and we are seeing recovery.
Nov 18, 2025, 15:35 UTC resolved
This incident has been resolved.
Fathom partial outage questions
What caused the Fathom partial outage on Nov 18, 2025?
The Fathom Video status page has not published a cause.
When was the Fathom partial outage on Nov 18, 2025 fixed?
The Fathom Video status page marked it resolved at Nov 18, 2025, 15:35 UTC, 3 hours 25 min after it started. A fix was in place and being monitored from Nov 18, 2025, 14:50 UTC.
How long did the Fathom partial outage last?
About 3 hours 25 min: from Nov 18, 2025, 12:11 UTC to Nov 18, 2025, 15:35 UTC, by the official start and resolution times.
Was Fathom completely down?
No. The Fathom Video status page rated the impact "Major": a partial outage. Some parts or some users were affected; it was not a complete outage. The affected parts listed were: In-Call Processing (Zoom), Google Calendar Sync, HubSpot, In-Call Processing (Microsoft Teams), Microsoft Calendar Sync, Salesforce, Website, In-Call Processing (Google Meet), Close, Post-Call Processing, Application Emails, In-Call Processing - In-Call Processing (Zoom), In-Call Processing - In-Call Processing (Microsoft Teams), In-Call Processing - In-Call Processing (Google Meet), Calendar Sync - Google Calendar Sync, Calendar Sync - Microsoft Calendar Sync, CRM Sync - HubSpot, CRM Sync - Salesforce, CRM Sync - Close.
Which parts of Fathom were affected?
The Fathom Video status page listed: In-Call Processing (Zoom), Google Calendar Sync, HubSpot, In-Call Processing (Microsoft Teams), Microsoft Calendar Sync, Salesforce, Website, In-Call Processing (Google Meet), Close, Post-Call Processing, Application Emails, In-Call Processing - In-Call Processing (Zoom), In-Call Processing - In-Call Processing (Microsoft Teams), In-Call Processing - In-Call Processing (Google Meet), Calendar Sync - Google Calendar Sync, Calendar Sync - Microsoft Calendar Sync, CRM Sync - HubSpot, CRM Sync - Salesforce, CRM Sync - Close.
Other recent Fathom incidents
- Some calls slow to start and process Sep 21, 2026, 15:26 UTC, 6 hours 55 min
- GCP incident impacting application connectivity and performance Sep 1, 2026, 18:33 UTC, 1 hour 36 min
- List meetings endpoint returns an error when the calendar_invitees_domains parameter is provided Aug 14, 2026, 01:09 UTC, 40 hours 53 min
- AI provider outage: Ask Fathom, live summarization, AI search, and some transcription impacted Jun 3, 2026, 13:58 UTC, 38 minutes
- AI provider outage: Ask Fathom, live summarization, AI search, and some transcription impacted May 8, 2026, 01:04 UTC, 2 hours 35 min
- Desktop application may have shown "Waiting" while recording was active Mar 19, 2026, 01:31 UTC, 38 minutes
Full Fathom outage history and biggest outages → · Recent outages across all services →
Quotes are the Fathom Video status page's own words, from the official incident. Is It Up or Down is independent and not affiliated with Fathom. Times are UTC.