Is Bland AI down? › Outage history › Feb 12, 2026
Bland AI outage on Feb 12, 2026: what happened
On Feb 12, 2026, the Bland AI status page reported "Canada Database Provider Outage". About 3 hours 18 min: from Feb 12, 2026, 21:57 UTC to Feb 13, 2026, 01:14 UTC, by the official start and resolution times.
Bland AI right now
At our last refresh (Oct 22, 2026, 12:35 UTC) Bland AI was up: All Systems Operational.
- Started
- Feb 12, 2026, 21:57 UTC
- Resolved
- Feb 13, 2026, 01:14 UTC
- Duration
- 3 hours 18 min
- Official impact
- Critical
- Affected
- API, Canada - API
- Source
- Canada Database Provider Outage on the Bland AI status page
The Bland AI status page rated it "Critical", its highest impact level: an outage of the affected parts, not only slowness.
What caused the Bland AI outage?
The Bland AI status page has not published a cause. When it identified the problem at 21:57 UTC on Feb 12, 2026, it said: "At 1:32 PM PST database requests began timing out in the Canada region. This has been identified as a database provider outage. Incident is ongoing"
When was it fixed?
The Bland AI status page marked it resolved at Feb 13, 2026, 01:14 UTC, 3 hours 18 min after it started. A fix was in place and being monitored from Feb 12, 2026, 23:14 UTC. Its resolution note: "The database provider has identified a potential internal networking configuration that may have caused the incident. Database connections and voice agent calls in Canada should be back to normal now."
Timeline of official updates
Every update the Bland AI status page posted, oldest first. Times are UTC.
Feb 12, 2026, 21:57 UTC identified
At 1:32 PM PST database requests began timing out in the Canada region. This has been identified as a database provider outage. Incident is ongoing
Feb 12, 2026, 23:14 UTC monitoring
A fix has been implemented and we are monitoring the results.
Feb 13, 2026, 00:31 UTC investigating
The database provider is still investigating the root cause. We will update here as soon as we hear updates from them.
Feb 13, 2026, 01:14 UTC resolved
The database provider has identified a potential internal networking configuration that may have caused the incident. Database connections and voice agent calls in Canada should be back to normal now.
Bland AI outage questions
What caused the Bland AI outage on Feb 12, 2026?
The Bland AI status page has not published a cause. When it identified the problem (Feb 12, 2026, 21:57 UTC) it said: "At 1:32 PM PST database requests began timing out in the Canada region. This has been identified as a database provider outage. Incident is ongoing"
When was the Bland AI outage on Feb 12, 2026 fixed?
The Bland AI status page marked it resolved at Feb 13, 2026, 01:14 UTC, 3 hours 18 min after it started. A fix was in place and being monitored from Feb 12, 2026, 23:14 UTC. Its resolution note: "The database provider has identified a potential internal networking configuration that may have caused the incident. Database connections and voice agent calls in Canada should be back to normal now."
How long did the Bland AI outage last?
About 3 hours 18 min: from Feb 12, 2026, 21:57 UTC to Feb 13, 2026, 01:14 UTC, by the official start and resolution times.
Was Bland AI completely down?
The Bland AI status page rated it "Critical", its highest impact level: an outage of the affected parts, not only slowness. The affected parts listed were: API, Canada - API.
Which parts of Bland AI were affected?
The Bland AI status page listed: API, Canada - API.
Other recent Bland AI incidents
- Inbound calls failing to connect Oct 19, 2026, 16:45 UTC, 9 minutes
- LLM outage - Widespread agent silence Oct 14, 2026, 22:16 UTC, 55 minutes
- Variable Extraction Model Routing Failures Oct 5, 2026, 19:47 UTC, duration not stated
- Delayed or missing agent audio on BTTS V3 voices Sep 25, 2026, 15:41 UTC, 20 minutes
- High LLM Response Latency Sep 14, 2026, 13:52 UTC, duration not stated
- Elevated latency on voice calls Aug 27, 2026, 21:31 UTC, duration not stated
Full Bland AI outage history and biggest outages → · Recent outages across all services →
Quotes are the Bland AI status page's own words, from the official incident. Is It Up or Down is independent and not affiliated with Bland AI. Times are UTC.