Is Bland AI down? › Outage history › Oct 20, 2025
Bland AI outage on Oct 20, 2025: what happened
On Oct 20, 2025, the Bland AI status page reported "Issue with dispatching outbound calls". About 1 hour 3 min: from Oct 20, 2025, 17:58 UTC to Oct 20, 2025, 19:00 UTC, by the official start and resolution times.
Bland AI right now
At our last refresh (Oct 22, 2026, 12:35 UTC) Bland AI was up: All Systems Operational.
- Started
- Oct 20, 2025, 17:58 UTC
- Resolved
- Oct 20, 2025, 19:00 UTC
- Duration
- 1 hour 3 min
- Official impact
- Critical
- Affected
- API, AWS ec2-us-west-2, United States - API
- Source
- Issue with dispatching outbound calls on the Bland AI status page
The Bland AI status page rated it "Critical", its highest impact level: an outage of the affected parts, not only slowness.
What caused the Bland AI outage?
The Bland AI status page has not published a cause. When it identified the problem at 17:58 UTC on Oct 20, 2025, it said: "Service disruptions with AWS is affecting our upstream provider, causing intermittent issues with dispatching calls."
When was it fixed?
The Bland AI status page marked it resolved at Oct 20, 2025, 19:00 UTC, 1 hour 3 min after it started. A fix was in place and being monitored from Oct 20, 2025, 18:08 UTC.
Timeline of official updates
Every update the Bland AI status page posted, oldest first. Times are UTC.
Oct 20, 2025, 17:58 UTC identified
Service disruptions with AWS is affecting our upstream provider, causing intermittent issues with dispatching calls.
Oct 20, 2025, 18:08 UTC monitoring
The issue looks to be resolved as of 10:56am PST, and had started at 10:40am PST. We will continue to monitor to confirm.
Oct 20, 2025, 19:00 UTC resolved
This incident has been resolved.
Bland AI outage questions
What caused the Bland AI outage on Oct 20, 2025?
The Bland AI status page has not published a cause. When it identified the problem (Oct 20, 2025, 17:58 UTC) it said: "Service disruptions with AWS is affecting our upstream provider, causing intermittent issues with dispatching calls."
When was the Bland AI outage on Oct 20, 2025 fixed?
The Bland AI status page marked it resolved at Oct 20, 2025, 19:00 UTC, 1 hour 3 min after it started. A fix was in place and being monitored from Oct 20, 2025, 18:08 UTC.
How long did the Bland AI outage last?
About 1 hour 3 min: from Oct 20, 2025, 17:58 UTC to Oct 20, 2025, 19:00 UTC, by the official start and resolution times.
Was Bland AI completely down?
The Bland AI status page rated it "Critical", its highest impact level: an outage of the affected parts, not only slowness. The affected parts listed were: API, AWS ec2-us-west-2, United States - API.
Which parts of Bland AI were affected?
The Bland AI status page listed: API, AWS ec2-us-west-2, United States - API.
Other recent Bland AI incidents
- Inbound calls failing to connect Oct 19, 2026, 16:45 UTC, 9 minutes
- LLM outage - Widespread agent silence Oct 14, 2026, 22:16 UTC, 55 minutes
- Variable Extraction Model Routing Failures Oct 5, 2026, 19:47 UTC, duration not stated
- Delayed or missing agent audio on BTTS V3 voices Sep 25, 2026, 15:41 UTC, 20 minutes
- High LLM Response Latency Sep 14, 2026, 13:52 UTC, duration not stated
- Elevated latency on voice calls Aug 27, 2026, 21:31 UTC, duration not stated
Full Bland AI outage history and biggest outages → · Recent outages across all services →
Quotes are the Bland AI status page's own words, from the official incident. Is It Up or Down is independent and not affiliated with Bland AI. Times are UTC.