Is Augment Code down? › Outage history › Nov 11, 2025
Augment Code partial outage on Nov 11, 2025: what happened
On Nov 11, 2025, the Augment Code status page reported "Some users experiencing errors while retrieving account information.". About 3 hours 32 min: from Nov 11, 2025, 13:25 UTC to Nov 11, 2025, 16:57 UTC, by the official start and resolution times.
Augment Code right now
At our last refresh (Oct 22, 2026, 12:35 UTC) Augment Code was up: All Systems Operational.
- Started
- Nov 11, 2025, 13:25 UTC
- Resolved
- Nov 11, 2025, 16:57 UTC
- Duration
- 3 hours 32 min
- Official impact
- Major
- Affected
- Customer Dashboard
- Source
- Some users experiencing errors while retrieving account information. on the Augment Code status page
The Augment Code status page rated the impact "Major": a partial outage. Some parts or some users were affected; it was not a complete outage.
What caused the Augment Code partial outage?
The Augment Code status page has not published a cause. When it identified the problem at 16:54 UTC on Nov 11, 2025, it said: "We've identified the problem and are implementing mitigation."
When was it fixed?
The Augment Code status page marked it resolved at Nov 11, 2025, 16:57 UTC, 3 hours 32 min after it started.
Timeline of official updates
Every update the Augment Code status page posted, oldest first. Times are UTC.
Nov 11, 2025, 13:25 UTC investigating
We are investigating this issue. Non-administrative service operations are not currently impacted.
Nov 11, 2025, 14:07 UTC investigating
We continue to investigate upstream failures on account information retrieval for self-serve customers.
Nov 11, 2025, 16:54 UTC identified
We've identified the problem and are implementing mitigation.
Nov 11, 2025, 16:57 UTC resolved
This incident has been resolved.
Augment Code partial outage questions
What caused the Augment Code partial outage on Nov 11, 2025?
The Augment Code status page has not published a cause. When it identified the problem (Nov 11, 2025, 16:54 UTC) it said: "We've identified the problem and are implementing mitigation."
When was the Augment Code partial outage on Nov 11, 2025 fixed?
The Augment Code status page marked it resolved at Nov 11, 2025, 16:57 UTC, 3 hours 32 min after it started.
How long did the Augment Code partial outage last?
About 3 hours 32 min: from Nov 11, 2025, 13:25 UTC to Nov 11, 2025, 16:57 UTC, by the official start and resolution times.
Was Augment Code completely down?
No. The Augment Code status page rated the impact "Major": a partial outage. Some parts or some users were affected; it was not a complete outage. The affected parts listed were: Customer Dashboard.
Which parts of Augment Code were affected?
The Augment Code status page listed: Customer Dashboard.
Other recent Augment Code incidents
- Major Outage - Services Unavailable Oct 9, 2026, 14:30 UTC, 5 hours 36 min
- Major outage - Cosmos & CLI unavailable Sep 1, 2026, 15:15 UTC, 39 minutes
- Cosmos session terminal tab doesn't render correctly for some users Aug 27, 2026, 18:41 UTC, 1 hour 58 min
- Elevated levels of 429 errors on Cosmos for ~7 hours Aug 26, 2026, 19:18 UTC, duration not stated
- Augment service is experiencing higher rate of 500 Aug 21, 2026, 20:15 UTC, 30 minutes
- MCP service disruption Aug 19, 2026, 18:50 UTC, duration not stated
Full Augment Code outage history and biggest outages → · Recent outages across all services →
Quotes are the Augment Code status page's own words, from the official incident. Is It Up or Down is independent and not affiliated with Augment Code. Times are UTC.